Effective Date: January 2025
Plumbs Up Plumbing
1111 Cedar Ln, Greenville, NC 27858, United States
Phone: 252-347-2053
Email: plumbsupplumbing25@gmail.com
1. Introduction
Plumbs Up Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.plumbsupplumbing.org, contact us by phone or email, or use any of our plumbing or contractor services.
By accessing our website or hiring our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Information You Provide Directly
When you contact us through our website, phone, or email, we may collect:
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Name
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Phone number
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Email address
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Service address
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Details about the plumbing issue or service request
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Any additional information you voluntarily submit
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time and date of visit
This information helps us improve website performance and user experience.
C. Payment Information
If you choose to use financing options or pay invoices online, payment information is processed securely through third-party providers. We do not store full credit card numbers on our systems.
3. How We Use Your Information
We use the information we collect to:
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Respond to service inquiries
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Schedule plumbing, maintenance, or remodeling appointments
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Provide 24/7 emergency services
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Send service confirmations, updates, or reminders
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Improve our website and customer support
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Maintain business records as required by law
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Communicate about promotions or financing options (you may opt out anytime)
We do not sell or rent your personal information.
4. Sharing Your Information
We may share your information only in the following situations:
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Service providers: trusted partners who help us perform plumbing, maintenance, or remodeling services
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Payment processors: for secure billing or financing
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Legal compliance: if required by law, court order, or to protect our rights
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Business operations: such as insurance companies or licensing authorities when necessary
We do not share your information for marketing by third-party companies.
5. Cookies & Tracking Technologies
Our website may use cookies and basic analytics tools to:
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Improve website functionality
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Understand visitor behavior
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Track website performance
You may disable cookies in your browser settings if you prefer.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed fully secure.
7. Data Retention
We keep your information only as long as necessary to:
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Provide services
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Maintain business records
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Comply with legal requirements
8. Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request corrections
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Request deletion (where applicable)
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Opt out of marketing communications
To exercise any of these rights, contact:
plumbsupplumbing25@gmail.com or 252-347-2053
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services and website are not directed toward children under 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Please review it regularly.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Plumbs Up Plumbing
1111 Cedar Ln, Greenville, NC 27858
Phone: 252-347-2053
Email: plumbsupplumbing25@gmail.com